JOBS & RECRUITMENT IN NOTTINGHAM

LOCATION: Nottingham City Centre

Position summary

We are seeking an individual who has the drive and experience to take our document management operations to the next level. The successful candidate will be innovative, hands-on and have depth of experience in managing document services and possess project management skills.

The successful candidate will manage document services effectively, ensuring that legal documents/records are produced, stored, scanned, distributed and archived in the most effective way that is compliant with the firm’s policies moving towards a paperless office.

This role involves managing the document services team, which comprises approximately 20 people.

Experience of introducing a document management system is ESSENTIAL, preferably within the professional services sector.  A management degree or diploma in management studies, or equivalent is required.

LOCATION: Colwick

Main Duties

* Taking briefs from account managers.
* Dealing with enquiries.
* Raising proof sheets.
* Dealing with customer requests.
* Demonstrate customer service support.
* Controlling inter-site location.

Person Specification

* Confident with excellent communication skills - both written and verbal.
* Self disciplined and self motivated.
* Analytical.
* Eye for detail.
* Project management skills.
* Proficient in MS Word, Excel and Outlook.

LOCATION: Lenton

Main Duties

* Receiving calls from customers.
* These calls will be from professional/corporate contacts requiring a repair, or from end-users requiring emergency assistance.
* Processing the call details onto the database, recording event details accurately.
* Scheduling an engineer to attend the client site within timescales set out in the relevant Service Level Agreements.
* Confirming the attendance of an engineer with the client/customer.
* Building relationships with clients and engineers.

Skills

* Excellent communication skills both written and verbal.
* Excellent telephone manner.
* Previous experience in a Customer Service role.

LOCATION: Bulwell

Main Duties

* To ensure that all correspondence and mail is efficiently logged, filed and channelled to the correct personnel for action.
* To be responsible for all outgoing post in a timely manner.
* To review information received from issuing bodies ensure that these are despatched to individuals and companies correctly and in a timely manner.
* To maintain accurate records on the companies databases regarding the status of cards in relation to request, issue and despatch.
* To liaise with external organisations to obtain candidate details.

Skills/Experience

* Previous Administration experience is required.
* Excellent communication skills both written and verbal.
* IT literate - MS Word, Excel and Outlook.
* Excellent telephone manner.

LOCATION: Hucknall

Main Duties

* Answer the telephone and deal with enquiries in a professional and efficient manner.
* Deal with customer orders and enquiries both on the telephone and fax.
* Place orders onto the computerised stock programme and raise job cards where necessary to fulfil the order.
* Help maintain the stock on the computer.
* Produce customer delivery notes to be dispatched with the goods.
* Produce customer invoices.

Skills/Experience

* Excellent communication skills both written and verbal.
* IT literate - MS Word, Excel and Outlook.
* Previous Administration experience is required.
* Pro active.
* Excellent telephone manner.

LOCATION: Epperstone

Main Duties

* Co-ordination of 20 operatives.
* Liaison with clients regarding Contract issues, site visits, special permits, technical advice etc.
* Ensuring that all paperwork is in order prior to the start of a project, and that the project is completed within timescale and to budget.
* Planning of the workforce, materials, equipment per contract.
* Liaise with the operatives regarding timesheets, discuss any site issues.
* Ensure all relevant documentation i.e. completion certificates, inspection reports, digital photographs etc are collated.
* Estimating for works as and when necessary.
* Liaise with the Health & Safety Officer, reporting any incidents or accidents.
* Produce a monthly report regarding Contracts activities, major purchases, staffing issues, disciplinary issues, training requirements etc.

Skills/Experience

* Excellent communication skills.
* Previous Contract Management experience is required in the Construction or Steeplejack industry.
* IT literate - MS Word, Excel and Outlook.
* Excellent telephone manner.
* Pro active.

LOCATION: Bulwell

Main Duties

* To maintain and update records of training carried out on the company database.
* To record details of requests received for training along with the appropriate processing status for the request on the company database.
* To carry out filing of training records in the appropriate manner.
* To process training invoices and relevant queries.
* To record and chase outstanding information for certification applications.
* Any other duties as deemed necessary by the line manager.

Skills/Experience

* A highly organised approach.
* Good Administrative skills with high attention to detail.
* Excellent telephone manner.
* Ability to multi task and deal with several jobs at one time.
* Able to prioritise and manage own workload.
* Previous Administration experience.
* Excellent communication skills both written and verbal.
* A flexible approach to work tasks.

LOCATION: Lenton

Main Duties

* Receiving calls from customers.
* These calls will be from professional/corporate contacts requiring a repair, or from end-users requiring emergency assistance.
* Processing the call details onto the database, recording event details accurately.
* Scheduling an engineer to attend the client site within timescales set out in the relevant Service Level Agreements.
* Confirming the attendance of an engineer with the client/customer.
* Building relationships with clients and engineers.

Skills

* Excellent communication skills both written and verbal.
* Excellent telephone manner.
* Previous experience in a Customer Service role.

LOCATION: Nottingham City Centre

Experienced Secretary to join the team, providing all round Secretarial support to a Partner and fee earner.

The successful candidate must be able to work on their own initiative, produce high quality work, have a flexible can do approach and excellent typing and IT skills. Team playing skills are essential. Excellent communication skills both written and verbal. Previous Legal Secretarial experience is essential. A Banking/Corporate/Litigation background would be beneficial.

LOCATION: City Centre

Main duties

* To provide a central point of contact for enquiries and messages.
* To organise and co-ordinate all meetings, courses and events.
* To ensure the smooth day-to-day running of office activities to include stationery ordering, health and safety duties and the greeting of guests.
* The collection and distribution of mail.
* To provide centralised Administrative support to team members as and when required.
* To provide a PA service to the Chief Executive once a week.
* To ensure that internal systems and procedures are adhered to.

Skills/Experience

* IT literate - Word, Excel, Access, Outlook and PowerPoint.
* Ability to compose and design simple flyers and briefing sheets.
* Previous Administration experience is required.
* Excellent communication skills both written and verbal.
* Excellent organisational skills.
* Implementation and maintenance of Administrative systems.
* Working within a quality system.
* Excellent telephone manner.
* Ability to work under pressure and to tight deadlines.
* Good attention to detail.
* Ability to work on own initiative and prioritise own workload.