JOBS & RECRUITMENT IN NOTTINGHAM

Previous experience within housing is essential for this role. Please see below for the daily duties.

Location: Based at St Anns & The Meadows
Hours: 30 hours per week

The Role
*To support colleagues at any housing scheme within the operational area including undertaking visits to tenants.
*To provide assistance to scheme residents when dealing
with rents and benefit issues and liaise with colleagues to resolve difficulties.
*To maintain client and scheme records, both manual and computerised.
*Answering incoming calls and dealing with any queries.
*To be responsible for managing Health & Safety in the scheme.
*To be responsible for responding to complaints and addressing any service improvements.
Requirements
*Experience of dealing with distressing situations whilst remaining calm, sensitive, tactful and diplomatic.
*Good interpersonal skills and ability to communicate effectively at all levels.
*CRB check.
*Ideally have own transport for visits.

Previous office experience is essential for this role. Please see below for the main duties.

Location: Lenton
Hours: 8.30am - 5pm, 37 hours per week.

The Role
*Diary management.
*Lots of telephone work.
*Filing, faxing and photocopying.
*Outlook, Word and Excel knowledge is needed.
*Possible training on financial system if required.
*A good telephone manner and strong organisational
skills are essential.

Previous office experience is essential for this role. Please see below for the main duties.

Location: Bilborough
Hours: 37 hours per week, between 8am - 5pm.

The Role
*Receiving telephone calls and updating information on the computer system.
*Contacting customers.
*Making appointments using the in-house systems.
*Printing works orders.
*Will be dealing with people at all levels from Directors to customers.
*Need to be versatile and multi task.
*Must be able to prioritise own workload, use own initiative and be PC literate.

Previous office experience is essential for this role. Please see below for the main duties.

Location: Bilborough
Hours: 9am - 5/5.30pm.

*Front of house reception.
*Meeting and greeting visitors.
*Answering incoming calls, transferring and taking messages.
*Audio typing.
*Filing, faxing and photocopying.

Previous office experience is essential for this role. Please see below for the daily duties.

Location: Derby
Hours: 36.25 hours per week, Monday - Friday.

The Role
*Answering high volumes of calls in a call centre environment.
*Knowledge of building repairs would be an advantage
but not essential.
*A good telephone manner and a "can do" attitude are required.
*Must have working knowledge of using computer packages such as Word and Excel.
*Experience of maintaining a database would be advantageous.

Previous office experience is essential for this role. Please see below for the daily duties.

Location: Nottingham
Hours: 8.30am - 5pm or 9am - 5.30pm (1 hour lunch)

The Role
*Answering incoming calls and dealing with enquiries.
*To begin with, will route the calls to someone who can assist but in time will learn the products/information and will
therefore have the knowledge to handle the customer's
enquiry/query themselves.
*If you are unable to assist the customer, you must log as much information as possible for someone to call them back.
*Processing sales orders -taking down all necessary details.
*Checking stock availability.
*Arranging for the products to be delivered.
*Informing the customer of your progress and expected
delivery date.
*Inputting data on Sage Line 50 - training will be provided.
*Making outbound calls to customers who have recently received a quote but have made no further contact.

Requirements
*A professional, calm and courteous telephone manner.
*Knowledge of Word, Excel and Outlook as will be used daily.
*Good social skills.
*An outgoing personality with interpersonal skills.

Previous office experience is essential for this role. Please see below for the main duties.

Location: Nottingham
Hours: 9am - 5pm

The Role
*Point of contact for invoice and payment queries.
*Using Excel to check invoice and payment information.
*Inputting invoice details onto the system.
*Logging various information onto a spreadsheet.
*Making sure suppliers have paid on time.
*Dealing with any enquiries from the other team members.
*Experience of handling invoices is required.

Previous office experience is essential for this role. Please see below for the daily duties.

Location: Nottingham
Hours: 35 hours per week between 8am & 8pm
Monday - Sundays.

The Role
To receive inbound calls whilst providing overflow assistance to other business units as required.
To ensure a high level of service is delivered to both internal and external customers.
Input and process data to the highest standard.
Requirements
Good communication skills.
Good customer service skills.
Team skills.
Attention to detail.
Sales skills.
Flexibility.

Previous reception experience is essential for this role. Please see below for the daily duties.

Location: Nottingham
Hours: Full time hours, working the following shifts -
8am-4.30pm, 9am-5.30pm & 9am-5pm.
Some flexibility to cover shifts will be needed.

The Role
*Greet visitors on Reception and notify the
hosts of the visitor arrival.
*Compile visitor lists and name badges.
*Answer the switchboard and deal with the correct direction of enquiries.
*Monitor room bookings and order refreshments as necessary.

Previous office experience is essential for this role. Please see below for the main duties.

Location: Mansfield
Hours: 9am - 5pm, Monday - Friday

The Role
*Manipulating a bespoke database -training will be given.
*Updating the newsletter.
*Dealing with internal calls from members of the panel.
*Possibly some event admin - sending out invites,
booking venues/rooms etc.
*Must be very proficient in Microsoft Access and have strong people and organisational skills.